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Frequently Asked Questions
Everything you need to know about monitoring and optimizing your business's presence in AI conversations. From how we generate prompts to what results you can expect—we've got you covered.
- How do you track what people are asking ChatGPT and Claude about my business?
- We don't track actual user conversations (that data isn't publicly available). Instead, we generate strategic test prompts based on your business and industry, then test these prompts weekly against ChatGPT to see how your business appears in responses. Our AI analyzes your website and creates relevant prompts covering different scenarios where your business might be discussed—like comparison shopping, problem-solving, and vendor research.
- How is this different from traditional SEO?
- Traditional SEO optimizes for search engines like Google. We optimize for AI responses from ChatGPT, Claude, and other language models that are increasingly being used for business research and recommendations. While Google shows a list of links, AI gives direct recommendations—making visibility in AI responses crucial for modern businesses.
- Do I need technical knowledge to use this platform?
- No technical knowledge required. Our platform is designed for marketing and growth professionals. We provide clear, actionable insights in an easy-to-use dashboard, plus weekly email reports that summarize your performance and opportunities.
- How do you generate prompts for my business?
- Our AI analyzes your website content, business description, and industry to create relevant test prompts. These cover scenarios like "best [your category] for [use case]," competitive comparisons, and problem-solving situations where your business might naturally be recommended. You can also add custom prompts based on your specific needs.